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    Perguntas Frequentes

    What is the return policy?

    We want your experience with Vilagge to be exceptional.

    We accept return requests within 7 calendar days after receipt, in accordance with applicable legislation for online purchases.

    For eligibility:


    • Product without signs of use;

    • Labels and packaging preserved;

    • Request made within the deadline.

    After approval of the analysis, the refund will be processed according to the payment method used.
    Quando receberei meu pedido?

    After payment confirmation, we immediately start processing the order.

    Estimated delivery time:


    • Processing: 1 to 3 business days

    • Delivery: 7 to 20 business days (depending on the region)

    You will receive updates and a tracking code during shipping.
    Where are your products manufactured?


    Our collections are carefully selected from suppliers specialized in fashion and finishing. We work with pieces produced under quality criteria to deliver style, comfort, and an excellent customer experience.
    How much does shipping cost?


    We offer shipping throughout Brazil with automatic calculation at checkout. The amount varies according to region and chosen modality. In selected campaigns, we offer promotional or free shipping.
    © 2026 VILAGGE, Com tecnologia da Shopify
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